Hosting . Changes . Support


Hosting and Support


Welcome to the WEBSHARK family!  Below are some helpful links and resources to help you with your website project, email and support.

Help Desk

  • Request updates, changes to your website.
  • Access SEO reports
  • Request changes to email
  • Schedule a phone conversation

Do not have access to our Help Desk Portal?  Send an email to support@webshark.ca

Button link to : https://launchpad.37signals.com/basecamp

Webmail

Your webmail is accessed by mail.yourdomain.com and providing your username (your email) and password.

If you don’t know your password or need email modifications send an email to support@webshark.ca

Button link to webmail: https://wm.merchantsecure.com

Billing and Invoice

All of our monthly and annual recurring billing is sent to you via email.  If you are in need of a past invoice send an email to billing@webshark.ca

General Support

If you are in urgent need of some web or email support open a support ticket by sending an email to support@webshark.ca .

List your name, your website and the problem you are experiencing. 

 

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