Client Tools and Support


If you need some help, we are here 24/7

Support


Welcome to the WEBSHARK family!  Below are some helpful links and resources to help you with your website, email and support.

 

CHANGE DESK

 

  • Request updates, changes to your website.
  • Access SEO reports
  • Request changes to email
  • Schedule a phone conversation

Open ticket by sending details via email to: support@webshark.ca

You can also log in and view/manage your tickets, from any device.

Do not have access to our online Change Desk?

Send an email to changedesk@webshark.ca

Login

 

Webmail

 

Your webmail is accessed by mail.yourdomain.com and providing your username (your email) and password.

If you don’t know your password or need email modifications send an email to support@webshark.ca .

Webmail login

 

Billing and Invoice

 

All of our monthly and annual recurring billing is sent to you via email.  If you are in need of a past invoice send request to billing@webshark.ca .

Request Invoice

 

Urgent Support

 

If you are in need of urgent web or email support open a support ticket by sending an email to support@webshark.ca or call 613-963-9666.

List your name, your website and the problem you are experiencing.

Submit Ticket


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Webshark |Ottawa Web Design | For Small Business

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