Client Tools and Support


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Support


Welcome to the WEBSHARK family!  Below are some helpful links and resources to help you with your website, email and support.

 

CHANGE DESK

 

  • Request updates, changes to your website.
  • Access SEO reports
  • Request changes to email
  • Schedule a phone conversation

Open ticket by sending details via email to: support@webshark.ca

You can also log in and view/manage your tickets, from any device.

Do not have access to our online Change Desk?

Send an email to changedesk@webshark.ca

Login

 

Webmail

 

Your webmail is accessed by yourdomain/webmail and providing your username (your email) and password.

If you don’t know your password or need email modifications send an email to support@webshark.ca .

Webmail login

 

Billing and Invoice

 

All of our monthly and annual recurring billing is sent to you via email.  If you are in need of a past invoice send request to billing@webshark.ca .

Request Invoice

 

Urgent Support

 

If you are in need of urgent web or email support open a support ticket by sending an email to support@webshark.ca or call 613-963-9666 and press 2.

List your name, your website and the problem you are experiencing.

Submit Ticket

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