Client Tools and Support

If you need some help, we are here 24/7


Welcome to the WEBSHARK family!  Below are some helpful links and resources to help you with your website, email and support.




  • Request updates, changes to your website.
  • Access SEO reports
  • Request changes to email
  • Schedule a phone conversation

Open ticket by sending details via email to:

You can also log in and view/manage your tickets, from any device.

Do not have access to our online Change Desk?

Send an email to





Your webmail is accessed by and providing your username (your email) and password.

If you don’t know your password or need email modifications send an email to .

Webmail login


Billing and Invoice


All of our monthly and annual recurring billing is sent to you via email.  If you are in need of a past invoice send request to .

Request Invoice


Urgent Support


If you are in need of urgent web or email support open a support ticket by sending an email to or call 613-963-9666.

List your name, your website and the problem you are experiencing.

Submit Ticket


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