Ottawa Website Hosting and Maintenance

Making small business look good online since 2003!

An extension of your team

Your website should never remain static.

It should be changing constantly. Webshark provides all clients with unlimited future changes combined with lightning fast Linux hosting and 24/7 support. Change requests are handled within 24-48 hours. As a small business ourselves we understand the importance of trusted support and responsiveness from your partners.

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SERVICES OFFERED

We manage hundreds of websites in Ottawa and across Canada. We work off an annual fixed fee for unlimited support and maintenance. Webshark will be the most responsive partner you have ever had.

Unlimited Website Changes

Although we are generous with our time and do not always go by the book, we define this as making alterations to a websites existing content and structure.

Our goal is to allow our clients to feel that they are supported and do not have to worry about being billed by the hr on every request. Our response time is typically within 24-48 hrs max, and we use a very slick ticket system.

Linux Web Server

In order for your website to be available online it must be hosted on a web server. For the most part small – medium sized organization will use shared hosting platforms. Webshark has a very fast and high-quality Linux server. Our server makes daily backups, so your data is always backed up.

WordPress Updates

If your website is built using the WordPress platform there are constant plugin and platform updates that need to be done to keep your website functioning at a high level and to keep it secure from malware. Webshark will routinely make these updates when they are available to ensure your website has zero vulnerabilities and continues to run at a high level.

Malware Removal

Due to the nature of the internet these days it is possible that your website will experience corrupted files or malware existing within its platform. Webshark performs monthly virus scans to stay on top of any possible malware. In the case your website does get infected we will properly remove and change all security passwords for your website as part of our annual fees.

 

General Website Fixes

Websites like anything can have errors or small breaks in their functionality. Once identified Webshark will review and repair in an urgent manner.

Domain Name Management

Every website has at least one URL that works as its primary address. This domain name needs to be renewed every year with its domain registrar. Webshark will manage the domain and ensure that it is renewed each year.

 

Web Hosting & Maintenance Pricing Models

Website Hosting

$264/year

In need of local, secure, fast and reliable shared hosting service with exceptional support.

Hosting + WordPress

$540/year

High end hosting paired with monthly WordPress core and plugin updates.

Hosting + Maintenance

$950/year

Evolving websites that require monthly changes by a professional in real time.

WEBSHARK TICKET SYSTEM

Stay Informed and Organized

Our Ticket System Ensures Nothing Falls Through the Cracks and you are always Updated in Real Time.

FREQUENTLY ASKED QUESTIONS

It is important to keep your WordPress core platform to stay current to minimize the risk of malware. Making WordPress updates should be done by a professional and needs to be done often.

Our maintenance packages include unlimited general website changes such as content, images, new pages etc. Rely on a professional and evolve your website overtime and keep current.  Learn more about how our fees work.

 

Most requests are done within 24 hrs. Larger requests may take 48 hrs. We provide access to a ticket system to make all requests and provide communication in real time.

In some instances, websites can get infected with malicious files. We monitor websites daily and as part of our maintenance fees will detect and remove malware when required.

 

No, you can keep your website on your existing web server and we can still provide maintenance and website changes for your website.