Client Tools and Support

If you need some help, we are here 24/7

Client Testimonials


Welcome to the WEBSHARK family!  Below are some helpful links and resources to help you with your website, email and support.




  • Request updates, changes to your website.
  • Access SEO reports
  • Request changes to email
  • Schedule a phone conversation

Open ticket by sending details via email to:

You can also log in and view/manage your tickets, from any device.

Do not have access to our online Change Desk?

Send an email to





Your webmail is accessed by yourdomain/webmail and providing your username (your email) and password.

If you don’t know your password or need email modifications send an email to .

Webmail login


Billing and Invoice


All of our monthly and annual recurring billing is sent to you via email.  If you are in need of a past invoice send request to .

Request Invoice


Urgent Support


If you are in need of urgent web or email support open a support ticket by sending an email to or call 613-963-9666 and press 2.

List your name, your website and the problem you are experiencing.

Submit Ticket


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